Simmons mattresses
browse by brand
browse by sleep solution
browse by price range
FAQ
Warranty
my favorites
search: Login
Home > Consumer Service > Warranty > Warranty Do's and Don't's
Warranty Do's and Don't's

Do's and Don't's To Preserve Warranty Rights

DO:
  • Do follow the care instructions for two-sided products requiring flipping and rotating. This will help equalize compression of the upholstery.
  • Do use a new firm, supportive foundation. An older, worn foundation may cause the mattress to appear to have impressions when the issue may be due to a non-supportive foundation.
  • Do use a proper frame. Use a bed frame that supports head, foot and sides with rigid center support. For any frame that does not have a metal center support, there must be at least 5 hardwood slats (1 x 4's). Failure to provide proper support can damage the mattress or foundation and invalidate the warranty.
  • Do use a quilted mattress pad on the mattress at all times to avoid stains. Soiling can negate the warranty.
  • Do properly wrap your mattress and position it on its side when moving it.
DON'T:
  • Don't remove the white cloth law labels or the mattress trade labels. These labels serve as a means of identification to establish warranty rights.
  • Don't bend, fold, stand or jump on product.
  • Don't use dry cleaning fluid on the mattress or any liquid cleaning fluids; it can/will damage the upholstery.
  • Don't smoke in bed or place product near open flame (such as candles, etc.)
  • Don't use the mattress handles for lifting or pulling the full weight of the mattress. The handles are only for shifting and adjusting the mattress once it is properly in place.
Sign up for Better Sleep news:
© 2008 Simmons Bedding Company. All Rights Reserved.
| | | |
| | | |